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Mô tả công việc
Navigos Search’s client is a growing startup in the Alcohol Beverage sector, currently looking for a Sales Administrator to join their dynamic team. The ideal candidate will take on the following key responsibilities:
a) Inventory Management Support (30%)
- Establish and maintain product inventory across assigned markets.
- Monitor and maintain par stock levels across all warehouses nationwide.
- Proactively alert the Sales team about potential stock shortages to ensure timely action.
- Coordinate with the production team to stay informed about any distillery-related issues that may impact inventory.
b) Order Processing & Fulfillment Support (50%)
- Handle orders via email and phone.
- Verify order details, contact customers to clarify missing or unclear information.
- Ensure timely dispatch from the warehouse and smooth delivery to customers.
- Notify the Sales team promptly of any delays or delivery issues.
- Collaborate with the Sales and Accounting teams to monitor payments and issue accurate invoices.
- Generate weekly and monthly sales reports by region and SKU, covering both volume and revenue.
c) Customer Relationship Support (10%)
- Redirect customer feedback to appropriate internal departments.
- Maintain and regularly update sales and customer records.
- Proactively learn about the company’s craft spirits and participate in product tastings.
d) Other Duties (10%)
- Perform other tasks as assigned by the supervisor.
Yêu cầu
Qualification
- Fluent in both Vietnamese and English.
- At least 1 year of experience in managing inventory or handling small-scale cargo, and order support.
- Proficient in Microsoft Office and Google Docs.
- Positive attitude with a friendl