Job Description
• Administering sales order processing, including sales contracts, agreements, quotations, and invoice preparation.
• Issuing delivery notes and coordinating shipments and logistics to ensure timely product delivery.
• Responding to customer inquiries, both pre-sales and post-sales, in a timely manner and offering effective problem resolutions.
• Maintaining and updating sales and customer records to ensure accuracy for business planning.
• Supporting the sales team in preparing periodic sales reports, sales materials, customer analyses, promotional activities, and trade show arrangements.
• Following up with customers regularly regarding Statements of Accounts (SOA) and pending payments.
• Handling daily office administrative duties.
• Carrying out ad hoc projects as assigned.
Job Requirements
• Hold a degree in any discipline, major in business related subject is an advantage.
• Have around 5 years of relevant experience; prior experience working with Chinese customers is a great advantage.
• Possess a proactive, problem-solving mindset with a keen eye for detail, as well as the ability to multitask and work under strict deadlines.
• Demonstrate a strong sense of responsibility and integrity, while being able to work independently and collaborate effectively as part of a team.
• Are well-versed in using common MS Office programs; hands-on experience with ERP is an added advantage.
• Strong fluency in English.