Expert, Operation Excellence

Job Purpose
The Operation Excellence Expert is responsible for driving operational improvements, innovating processes, and ensuring business efficiency across the organization. This role is ideal for individuals with strong problem-solving skills, a passion for change, and a commitment to ownership and delivering results.
Key Responsibilities
1. Process Optimization and Problem Solving
• Analyze existing workflows and processes to identify inefficiencies and bottlenecks.
• Propose and implement innovative solutions to streamline operations and improve productivity.
• Lead problem-solving initiatives to address key operational challenges and deliver measurable outcomes.
2. Innovation and Change Management
• Proactively identify areas for innovation and improvement across various functions within the organization.
• Develop and execute change management plans to support the adoption of new processes and technologies.
• Work closely with cross-functional teams to ensure alignment and smooth implementation of changes.
3. Strategic Planning and Execution
• Collaborate with senior management to develop strategies for operational excellence.
• Drive strategic initiatives that support the organization’s goals for growth and efficiency.
• Monitor and report on key performance indicators (KPIs) to evaluate the success of operational improvements.
4. Ownership and Leadership
• Take full ownership of assigned projects, ensuring timely and successful completion.
• Act as a role model by demonstrating accountability, proactivity, and leadership in addressing challenges and achieving results.
• Mentor and guide team members, fostering a culture of innovation and continuous improvement.
5. Stakeholder Engagement and Communication
• Build strong relationships with internal and external stakeholders to facilitate collaboration and buy-in for operational initiatives.
• Clearly articulate problems, solutions, and impacts to stakeholders at all levels of the organization.
• Serve as a key point of contact for consulting and advisory services when required.