Chief Operations Officer

Objectives of this role:
• Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels.
• Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
• Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
• Ensure effective recruiting, onboarding, professional development, performance management, and retention.
• Ensure compliance with national and local business regulations, and take appropriate action when necessary.

Responsibilities
• Analyze internal operations and identify areas for process enhancement.
• Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with CEO.
• Oversee operations, HR, and accounting, and partner with CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets.
• Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability.
• Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.